We love our stores and are always happy to share our products with new areas!
HOW TO ORDER:
You can order through our shop by creating a wholesale account (register here: REGISTER) or by logging in as a wholesale user once you have created an account (login here: LOGIN). If you prefer to email us a list of Item Numbers and quantities, that works too! If you are local to Orange County or if this is your first order, please email me for the coupon code for free hand delivery or shipping.
Most orders are made to order, so it’s ok if you are ordering something with limited stock or not in stock;backorder. Shipping/processing times remain the same. If it’s listed, we will make it once we receive your order.
All prices are listed in US dollars. Prices are subject to change without notice (but that doesn’t happen often and you will usually be notified ASAP). As noted above, please contact us for free shipping on your first order or if you are local. We will pay shipping costs in the continental US for any orders over $90.
A minimum order of $75 is typically required on opening orders (but it really depends on each store). Typically, the first order for new accounts must be paid for before items are shipped out, but please contact us for Net Terms or other arrangements.
We ask for a minimum order of $60 for hand deliveries (if you are local) and a minimum order of $30 for any orders with retailer paid shipping. If you are one of our returning vendors and wish to pay within 30 days of your order, let us know and we will update your invoice. Late payments are subject to a 5% late fee for every 30 days past due.
CHANGES TO ORDERS:
Any changes or cancellation to orders can be emailed to firstname.lastname@example.org within 48 hours.
METHOD OF PAYMENT:
Payments through Paypal, Square and checks are all accepted forms of payment.
DELIVERY & SHIPPING:
For your first order, please allow up to 2-4 weeks for your order to ship (Depending on size, it is often much quicker. Please let us know when you order when you would love to receive it by!). Re-orders typically ship 7 days after order, but we ask that you please allow up to 2 weeks for shipment on re-orders.
Shipping charges will be calculated and added to your order total when the order is ready to ship (unless you qualify for free local delivery or reach the minimums required for free shipping). We reserve the right to use our discretion as to the carrier to be used on any shipment. Your preferred carrier may be used if the you agree to assume any additional transportation charges.
NATURE OF HANDMADE PRODUCTS:
All of our products are handmade. Due to the nature of our production method, each product may vary slightly.
DAMAGES / DEFECTS:
Please inspect all shipments immediately upon arrival. Please contact IamMandyMade at email@example.com within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise.
RETURNS / EXCHANGES:
Wholesale merchandise may be exchanged for equally priced items with retailer paid shipping or free if you are a local retailer. We want IamMandymade cards to fly off your shelves, but if a design doesn’t, we will gladly replace it with a new design that will! We only accept returns in the case of defective merchandise as noted above.
We do offer our merchandise for consignment. All terms still apply to consignment. Payment will just be made monthly for items sold. Please contact us at firstname.lastname@example.org or 949-466-4109 for details.
Thank you so much!
If you still have any questions, please ask!